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Privacy Policy

Double R Engraving Limited Privacy Policy

Last Updated: 15/11/2023

  1. Introduction

Welcome to Double R Engraving Limited (“we,” “our,” or “us”). We are committed to safeguarding your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, regardless of whether you make a purchase or interact with our content. By accessing or using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

2.1. Information You Provide

We may collect information that you voluntarily provide to us when you interact with our website. This may include:

  • Name
  • Email address
  • Phone number
  • Any other information you choose to provide

2.2. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and how you interact with our content. This information may include:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you visit on our website
  • Date and time of your visit
  • Clickstream data
  • Other usage information

We collect this information using various tracking technologies, such as cookies and web beacons.

  1. Use of Google Analytics

We utilize Google Analytics to analyze user behavior and gather information about how visitors use our website. Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies and similar technologies to collect information about your use of our website. This information is used for statistical purposes to enhance our website and user experience. For more information about Google Analytics and its privacy practices, please review Google’s Privacy Policy.

You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and improve our website and its content.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To send you newsletters, updates, and promotional materials, if you have subscribed to them.
  • To analyze and monitor the usage of our website and understand how visitors interact with our content.
  • To comply with legal obligations or protect our rights and interests.
  1. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties under the following circumstances:

  • With service providers who assist us in operating our website and providing services, subject to confidentiality agreements.
  • In response to a legal request or when required by law to protect our rights, privacy, safety, or property.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred as part of the transaction.
  1. Your Choices and Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving marketing communications from us by following the instructions provided in such communications.
  • Opt-out of cookies and tracking technologies. You can typically adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that some website features may not function properly without cookies.

If you have any questions or requests regarding your personal information, please contact us at [contact email address].

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting information over the internet or storing data is completely secure, and we cannot guarantee the absolute security of your data.

  1. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email address].

Double R Engraving Limited Unit 22, Block D, Lion Business Park, Dering Way, Gravesend, Kent, DA12 2DN – 01474 537109 – sales@double-r-engraving.com